Our Response to COVID-19

Updated June 23, 2021

Our entire team is committed to keeping your family safe, and that’s about more than providing insurance.

Whether we’re working from home or the office, we can update your policies, sell you new policies, file your claims, or answer your questions.

Here are all the ways you can contact us:

  • By phone at (530) 272-1234. Please leave a message if nobody answers! We’ll forward it straight to the appropriate staff member.
  • Via email. The email addresses for our entire team are available on this page.
  • Via the contact form on our website.

Face-to-face meetings:

We understand that there are times when you may need to have a “face-to-face” meeting with your agent.  Please call your agent and schedule a meeting, or our main number, (530) 272-1234, if you’re new to IB&C.

Face masks:

We are still requiring face masks in the office because we have staff members and family members that are sensitive to the COVID pandemic.

Thank you for being our customers!

We appreciate customers both new and old and thank you for sticking with us during the pandemic.

Together, we will get through this.